Privacy Policy
RG Property Management, LLC
About this policy
This policy explains how RG Property Management, LLC ('RGPM,' 'we,' or 'us') handles information through rgpmgmt.com and its website inquiry forms. It covers general inquiries and requests for rental analysis. It does not describe the separate handling of rental applications, tenant-screening information, payments, or owner and resident portal records.
Information you provide
Our website contact form asks for your first name, last name, email address, and message. An email address is required. Our linked rental-analysis form is hosted on Google Forms. It asks for your name, email address, full address, and phone number. You may also add comments. Please do not include Social Security numbers, bank account details, payment-card information, passwords, or identification documents in these general inquiry forms.
How we use inquiry information
We use inquiry information to respond to your questions, follow up on your requests, and provide services you request. We do not use website inquiry information for marketing emails or text messages at this stage.
Who handles inquiries
Access to inquiries within RGPM is limited to members of the RG team. We do not provide inquiry information to other businesses for their own use. Our website and forms use service providers, including Wix and Google. These services process information to provide their features.
Website and form services
We use Wix for the website and its contact form. The form's name and email fields are connected to Wix Contacts. Contact-form notifications are configured for email, Wix Inbox, and the Wix mobile app. The linked rental-analysis form uses Google Forms. The Contact page also includes an embedded Google Map. We use Usercentrics for Wix for cookie-consent management. Wix and Google describe their handling of information, including cookies and technical information, in their privacy notices.
Wix Privacy Policy · Google Privacy Policy · Usercentrics Privacy Policy
Keeping inquiry information
Our policy is to retain website inquiry records for at least three years after our last substantive interaction about the inquiry. Records connected with a real estate transaction are retained for the applicable transaction-record retention period, which may extend beyond that date. Records are not automatically deleted at the three-year mark. They may be kept longer for ongoing matters, recordkeeping obligations, disputes, or legal holds.
Owner and resident portal
The website links to DoorLoop for owner and resident portal access. Information entered there is separate from the website inquiry forms described above. Review the privacy information presented when using that service.
Privacy questions and requests
For privacy questions or requests concerning information you have submitted, email info@rgpmgmt.com. Requests are reviewed alongside applicable recordkeeping obligations. A request to delete information does not necessarily allow us to remove records that must be retained.